Frequently Asked Questions
Everything you need to know about shopping with Shop Zoco
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I ensure I choose the right size?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Shop Zoco ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 60% of our current collection is made from organic or recycled materials, and we partner with factories that ensure fair labor practices.