Returns & Exchanges
At Shop Zoco, we want you to love your new style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. If your fit isn't perfect, we are committed to making the resolution process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing